Three outcomes. Three operating systems.
Built by an owner for owners.
Every property manager will tell you they're "responsive" and "professional." Here's what that actually looks like under the hood — the systems we run, the reports you'll see, the people who'll touch your home.
You get one report a month. That's the whole interaction.
Most of our owners go quiet within three months of signing. The rent shows up. The statement shows up. You stay hands-off, and we only bring you in for the decisions that are genuinely yours to make. That's not because we're slow, it's because we're absorbing the friction so you don't have to think about it. The 11 p.m. maintenance call goes to our team. The tenant question goes to our team. You get a clean monthly summary and an open line if you ever want to check in.
- Single point of contact. One real human, in our Campbell office, with their name and face. No phone trees, no offshored tickets.
- Owner statements out by the 15th. Plain English, line-itemized, formatted so your CPA can drop it straight into your annual filing. Direct deposit initiated the same day; bank timing decides when it lands.
- Owner portal at AppFolio. Anytime you want to look at financials, tenant info, or maintenance history, it's all there.
- We contact you when there's a real decision. Repairs over $2,500. Tenant turnover. Lease renewal. Otherwise we handle it.
Less vacancy. Lower repair costs. Higher net at the end of the year.
Every day your property is vacant is a day you're losing money. We treat it that way. Seven-day-a-week showings (including evenings), professional listing photography, dynamic pricing, and a weekly vacancy report on every vacancy — so you can see exactly what's happening and where the leads are coming from.
- Seven-day showings, after hours included. Most managers offer two-hour weekday windows. Prospective tenants don't tour properties on managers' schedules.
- In-house maintenance team. No after-hours dispatch fees. No excessive markups. We own the truck, we own the labor. We manage the majority of maintenance in-house.
- Weekly vacancy report. Inquiries, showings, applications, warm leads. You see the same data we see.
- Dynamic pricing on STR & corporate housing. Calibrated weekly against live market data. The right rate for the right week.
- 45-day lease promise. If we can't lease your home in 45 days, we release you from the contract. No questions asked.
We treat your home like ours. Because ours are in the same basket.
The hardest part of property management isn't day-to-day, it's the moments when something goes wrong — the wrong tenant gets approved, the maintenance issue gets ignored, the documentation isn't there when you need it. Our systems are built for those moments. Most owners never see them. That's the point.
- Five-step tenant screening. Income verification, employment verification, previous-landlord verification (unless the applicant owned their home and wasn't renting), a soft credit check, and a background check. Every application gets a real human review, no auto-approval based on score alone.
- Annual property inspections. Photos, condition notes, recommended preventative work. We catch the leak before it's a flood.
- Trust accounting. Owner funds segregated, audited, and reported in line with California broker requirements.
- Eviction handling. If it ever comes to it, we run the process. How it's billed depends on your tier: a flat facilitation fee on Essential, facilitation included on Full Service, and attorney and filing fees covered on Premium.
- City compliance & rental inspection. We facilitate every city, county, or state inspection — tenant-occupied or not.
The first thirty days. Step by step.
Most owners are surprised by how fast we can move once you say yes. Here's the timeline.
Day 1 · Discovery Call
A short call with Laura to confirm the fit, talk through your goals, and answer your first questions.
Day 2–5 · Market Analysis & Review
We meet over Zoom, walk you through the market analysis and what we'd lease the unit for, answer your questions, and review the property management options you'd sign.
Day 5–10 · Property Walk & Meet Your PM
An in-person walk of the property with your assigned property manager, so you've met the person who'll run your home before anything is signed.
Day 10–15 · Contract Signing
You sign the management agreement and the Exhibit A for the tier you picked. Everything in writing, nothing buried.
Day 15–20 · Onboarding
Photography, listing prep, and the maintenance review. We start the make-ready while we're building the listing.
Day 20+ · Active Management
Live across every major channel. Showings seven days a week. Weekly vacancy reports. The 45-day promise is on the clock.
We're tech-forward, but the people are still the people.
A clean stack means cleaner statements and faster response times. Here's what we run.
AppFolio
Industry-standard property management software. Where you'll find your statements, lease documents, maintenance history, and tenant communications.
Dynamic pricing — short-term & mid-term rentals
We use a market-leading dynamic pricing tool, calibrated weekly to actual Silicon Valley short-term and mid-term rental data. The right rate for the right week, every week. Applies to STR and corporate/extended-stay properties only — not long-term leases.
Latchel
24/7 maintenance triage. Tenants submit requests by phone, text, or app; Latchel routes them to our in-house team or vetted vendors. You see the activity in your owner portal.
Brickwise (rolling out)
AI-powered tenant comms layer integrating with AppFolio. Frees our team to focus on the calls that need a human, automates the ones that don't.
If we can't lease your home in forty-five days, we release you from the contract.
Most managers won't put it in writing. We do, on every Full Service and Premium contract. When a tenant gives standard notice, we have 45 days to place a new one, and if we can't get a lease signed in that window, you can walk, fully released. No questions asked. The flat fee runs whether your property is occupied or not, which means we're motivated to lease it tomorrow.
Request a ProposalTell us about your property. We'll show you how it'd run with us.
Twenty minutes on the phone with Laura, no pressure. We'll send a custom proposal with pricing based on your actual property and your actual situation.
Request a Custom Proposal